Steps to Complete KYC

Modified on Mon, 29 May 2023 at 03:30 PM

To verify your Aquarius account, please follow this step-by-step guide:

Step 1. Sign into your Aquarius Account and go to your dashboard page.

Step 2. Click “Get Verified” on the profile page or click on the "Verification" tab.

Step 3. Please choose applicant role which best applies to you and click “Next".

Step 4. Please enter your CQG username if you are an existing CQG user. Otherwise, just leave it blank. Then, select operations per month and click 

Step 5.  Tick the checkbox to agree on Personal Data Processing after reading the agreement. Click "Next".

Step 6. Please fill in all the mandatory fields. Click "Next".

Step 7. Fill in your details in all fields provided and click Next". 

Step 8. Select the country that issued your document and choose your document type. Click Next". 

Step 9. Take a photo of your ID Card.  You can upload the front of photo ID or continue on your phone. Click Next”.

Make sure the photo of your ID is authentic and clear, and that all the important information is easy to read. 

  • If you choose to continue on your phone, copy a link to your mobile browser or scan the QR code to continue the verification process.

Step 10. Before you start liveness verification, read a brief instruction as to how to pass the check. Make sure that it is not too dark in a place you are taking a selfie. Once you are ready, click “I'M READY”. 

  • Follow the instructions that you see on the screen: position your face in the frame and move your head in a circle. Once done, click "Next".

Step 11.  Upload your proof of address (POA) and click "Next".

Make sure the photo of your POA is authentic and clear, and that all the information is easy to read.

Step 12. Once done, recheck your information to make sure everything is correct. You may modify your information by clicking "Edit". Then, click "Next" to continue.

Step 13. The information about your check result will be shown on the last screen, as you can see in the picture below.

Your verification may take up to 24-48 hours. You can check the status by logging into your account and checking the verification tab.

In case your account has not been verified after 48 hours, you can raise a ticket

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